Terms & Conditions for Gourmetary
Welcome to Gourmetary! By accessing and using our website, gourmetary.in, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase.
1. General Terms
- Gourmetary operates exclusively under the name “Gourmetary” and sells only through the website gourmetary.in.
- By placing an order on our website, you agree to these terms and conditions.
- We reserve the right to update or modify these terms at any time without prior notice.
2. Product Information
- We offer a range of imported food products with free delivery across India.
- While we strive to ensure product descriptions and images are accurate, slight variations may occur due to factors like packaging changes from manufacturers.
3. Payment Methods
- We accept online payments via Razorpay, a secure and trusted payment gateway used by top brands like Zomato.
- Your payment details are handled with utmost security and privacy.
4. Return & Refund Policy
- Due to the nature of our products (food items), we do not accept returns once an order is delivered.
- If the product is damaged during shipping or before delivery, please contact us at support@gourmetary.in or WhatsApp us with a picture of the damaged item.
- Upon verification, we will process a refund to your original payment method within 7 working days.
5. Shipping Policy
- Free delivery is available for all orders across India.
- It may take 3-7 days depending on the distance from Mumbai.
- Delivery times may vary based on your location, and unforeseen delays may occur due to logistics or other factors.
6. Privacy Policy
- Your personal information is collected solely for the purpose of fulfilling your orders and improving your experience on our website.
- We do not share or sell your information to third parties.
7. Contact Information For any queries, please reach out to us at support@gourmetary.in.
Thank you for shopping with Gourmetary!